Before calling our customer service line, you may be able to find the answer to your question below. Otherwise, we would be more than happy to assist you.

Q: What should I do if I have a problem with a product I purchased?
A: Start by looking around the Customer Service section of our site – chances are, you can find the information you need right here! Click on Assembly Instructions if you are having problems putting one of our toys together. For specific product issues, review these FAQ’s to see if the problem you are having is covered. If you are still having problems, click on Contact Us and fill out the form in its entirety. A customer service representative will contact you to help resolve your problem.

Q: What if a product I purchased has a missing or defective part?
A: Click on Contact Us and fill out the form in its entirety. A customer service representative will contact you and a replacement part will be sent.

Q. Where can I buy your toys?
A. CDI toys can be found at most major retailers where toys are sold. Click on the Where to Buy section of this site for an alphabetical list of retailer that carry CDI products.

Q. I am a retailer that is interested in carrying your toys. Where can I get more information?
A. We would love to hear from you! Please email us at sales@cditoys.com.

Q. I have a great idea for a new toy. How can I tell you about my idea?
A. CDI welcomes all ideas! Please use the Contact Us form in this site’s Customer Service section to submit your contact information to us. We will contact you and give you details on how to submit your concept.